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Onboarding Lead & Training (Volunteer)

  • Purpose
    The Onboarding Lead Volunteer will manage a Biomedical Volunteer Workforce Engagement team who initiate a relationship with new volunteers to the department. The team engages with the volunteer by providing assignments matching their motivation and interests, while filling Biomedical open positions and meeting service delivery demands. The Onboarding Lead will ensure that all candidates are interviewed, placed in a position, receive department overview, and are introduced to their supervisor.
  • Responsibilities
    • Supervise team responsible for onboarding volunteers to the biomedical department
    • Management of Opportunity Queue – Receive Referrals/Conduct Interviews/Approve volunteers
    • With Biomedical Volunteer Workforce Engagement Onboarding Team, develop and implement goals and objectives for volunteers as needed
    • Attend/lead relevant meetings and communicate pertinent information to appropriate partners
    • Serve as liaison between volunteers and employees
    • Identify, train and provide regular feedback to team members
    • Develop and review reports to detail team’s progress
    • Participate in the annual Volunteer Workforce Planning process
  • Qualifications
    • Enthusiastic about Red Cross mission and programs, required
    • Cultural sensitivity to diverse audiences, required
    • Comfortable using a computer, phone and access to internet; basic Microsoft excel and word experience, required
    • Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service, required
    • Work well both individually and with others, required
    • Experience in interviewing and onboarding employees or volunteers, required
    • Experience in providing orientation or introductory trainings, required
    • Supervisory or management experience, required
    • Relationship building skills working collaboratively with staff/volunteer partners as well as board members, and senior management, required
    • Understand the value of volunteers and provide leadership and support to ensure volunteers are productive and have a mutually rewarding experience, required
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