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Disaster Recovery Team Member

  • Purpose
    Provide Follow up and Recovery Planning Services, including referrals, for individuals and households following regional events - primarily home fires.
  • Responsibilities
    • Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.
    • May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT
    • Conduct Follow-up and Recovery Planning Services
    • Provide Internal Referrals and External Referrals.
    • Assist with problem-solving and advocacy upon request
    • Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools.
    • Services may be provided in person or virtually.
    • Work with community recovery partners to plan for community recovery needs and long-term recovery activities.
  • May also have a REC/CARE/SA GAP in addition to steady state role.


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