Trawick Consulting Group, LLC
Mark A. Trawick
Authorized to work in the US for any employer
Trawick Consulting Group, LLC – Bowling Green, KY November 2017 – Present
After 15 years working for the U.S. Federal Government, I decided it was time for a change. I am the managing member of Trawick Consulting Group, LLC, Labor Consultants.
I am available to assist with matters relating to Wage and Hour Laws and Regulations, conduct on site reviews in order to achieve compliance, and also represent employers during Wage and Hour investigations.
Also, I speak Spanish as a native so, I can also translate and interpret, to assist with language issues should they arise in my client’s operations.
I have conducted dozens of H-2A and MSPA investigations during my previous tenure with the Wage and Hour Division and have in depth first-hand knowledge of the procedures and tactics used by the Wage and Hour Division during their investigations.
Since the inception of Trawick Consulting Group, LLC, I have assisted dozens of employers with Wage and Hour compliance, have represented several employers during Wage and Hour investigations, and have prevented and mitigated fines and penalties that would otherwise have been imposed on our clients without my services.
Federal Bilingual Senior Investigator
U.S. Dept. of Labor - Wage and Hour Division - Bowling Green, KY August 2009 to November 2017
The move to a new Agency within the Government was motivated by a desire to experience another aspect of civil
service, and from all information available the opportunity seemed to be a great fit for my skills and aptitudes. The duties during my tenure at Wage and Hour included:
• Lead and conduct complex investigations regarding all the laws enforced by the Wage and Hour Division to include, but not limited to:
a. Meeting with employers and examining records to determine which laws or exemptions applied. These records included those showing the employer's annual dollar volume of business transactions, involvement in interstate commerce, work on government contracts, and any documents relating to Section 214(c), H-2A, and any other laws enforced by the Wage and Hour Division.
b. Inspecting payroll and time records, and transcriptions essential records relevant to the investigation.
c. Interviewing present and former employees to verify the employer's payroll and time records, identify
workers' particular duties in sufficient detail to decide which exemptions applied, and confirm that minors
were legally employed.
d. Search for employees who were not willing to be interviewed and/or have left the employers premises, to
ascertain employer coverage and compliance under all the laws Wage and Hour enforces.
e. Conduct surveillance of employers and employees, if necessary, during the investigative process.
f. Meet with the employer and/or a representative of the firm who had authority to commit the employer to take
corrective actions if violations had occurred.
• Participated in numerous National, Regional, and District initiatives, and received commendations from Regional Administrators, District Directors and Assistant District Directors for the work performed during such investigations.
• Mentored junior investigator helping them understand Wage and Hour enforcement policies and procedures; and assisted them with their caseload.
• Led Section 214(c) investigations as only one of two investigators in the District Office assigned such cases due to experience and training received at the National Office level.
• Conducted numerous Spanish interviews and translated such interviews to assist with the workload in the District and the Region.
• Maintain a good working relationship with State and Federal agencies, and fostered an understanding of mutual cooperation with such agencies.
Bilingual Service Representative
Social Security Administration - Bowling Green, KY September 2003 to August 2009
Three years into my new career path, and with an infant at home, I thought it best to secure a position within the US Government for the stability and benefits such a position provided. The added bonus to this change was the chance
to use my language skills again on a daily basis. My duties during my tenure at Social Security Administration included:
• Provided assistance to beneficiaries and members of the general public by gathering information to adjudicate claims for benefits and assisted customers with post entitlement issues.
• I was certified by the Social Security Administration as a Spanish translator for the U.S. Government.
• Instructor for the Non-English Speaking/Limited English Proficiency courses provided by SSA and OSHA to bilingual employees.
• Initiated, edited, and proofed the textual sections of public service announcement videos produced in Spanish for local access channels in our area.
• Appointed as the Site Local Area Coordinator for the Bowling Green, KY office, in which capacity I instructed colleagues in the proper usage of all computer programs.
• Received numerous awards including a Deputy Commissioner's Citation and a Regional Commissioner's Award.
LAN Application Support Specialist
Graves Gilbert Clinic - Bowling Green, KY September 2001 to September 2003
One year after my journey into a renewed career path, I sought a better opportunity to improve my knowledge and skills at a larger company with better upward mobility opportunities. My duties included:
• Consulted with users and identified discrepancies with current operating procedures.
• Clarified objectives and suggested changes to the appropriate outside Application Solution Provider, and to
management. In addition, coordinated, and implemented upgrades/changes to LAN based software applications. • Conducted and delegated PC installation and repair, printer maintenance and repair; oversaw inventory order and
tracking; modified network user accounts and Exchange Server accounts.
• Translated doctor's consultations for Spanish speaking patients who had limited knowledge of the English language.
Bilingual Help Desk Specialist
PIC - Franklin, KY
April 2001 to September 2001
I moved to KY due to my spouse's relocation and took the opportunity to start a new career. My duties at PIC included:
• Answered technical support calls from PIC Americas, including Canada, Chile, Mexico and USA while serving as the liaison between PIC USA and PIC in Mexico and Chile.
• Translated documents and interpreted conference calls.
• Diagnosed and solved software/hardware/networking problems.
Trans Carolina Permits, Inc - Raleigh, NC October 1993 to April 2001
Consulted with the President on all matters concerning the corporation, including but not limited to the corporation's
budget, revenue growth avenues, cash flow, revenue projections, and customer retention. Additionally, my duties included but were not limited to:
• Interviewed, hired and terminated employees, and conducted semi-annual and annual employee reviews.
• Discussed mergers with other companies and wrote specific business plans for such mergers and recommended to
• the President a course of action.
• Created and implemented all marketing strategies, including the design and production of graphic and broadcast
• media advertisements.
• Advised clients on issues relating to the Federal Motor Carrier Safety Regulations.
• Wrote, edited, and produced an Instructional video titled "Your Daily Log - A guide to Part 395 of the FMCSR"
(English & Spanish versions) which proved to be a great source of revenue for the company.
Certificate in Computer Operations
Wake Technical Community College Raleigh - Raleigh, NC January 1990 to March 1991
High School Diploma
Colegio Calasancio - High School – Sevilla, Spain
Information Technology (no degree acquired) Western Kentucky University - Bowling Green, KY NC State University Raleigh - Raleigh, NC
Spanish - Native Speaker (51 years)
Labor Consultants, focusing on Wage and Hour laws and regulations.